Getting Started with Rackspace Managed Cloud

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What can you expect in your first 60 days as a Rackspace Managed Cloud customer? Catch this week's live Office Hours Hangout to find out. Our Hangout Hosts +Alan Bush and +Drew Cox will chat with Managed Cloud Support Rackers +Bill Hertzing, Allison Henslee, and Miguel Parada about what our Managed Cloud support means, how we help new customers get the most out of the cloud, and how we help them build and maintain their cloud infrastructure.

You can join the conversation by commenting here, or on Twitter with the hashtag #CloudQA .


Episode 96 : Getting Started with Rackspace Managed Cloud

Recorded Live: 4-16-2015

Participants
Hosts:
Alan Bush: @AlanBush – Rackspace Community Manager
Drew Cox: @DrewCoxSA – Enterprise Technical Advisor
Guests:
Bill Hertzing – @billhertzing - Cloud Launch Manager
Allison Henslee – Cloud Launch Manager
Miguel Parada – Managed Operations Linux Administrator

New Customer Experience (6:48)
New Customer Commonalities/Trends (11:35)
Why Managed Operations Is Worth It (15:26)
Migrating to Rackspace (24:36)
Important Info for Every New Customer (27:07)
Graduation from Launch (33:08)
Service Level Upgrade (36:50)
Monitoring, Backups and Testing (38:28)
Q&A – High Traffic Events/SharkTank (43:33)
Solving for Surge – Rackspace:Solve (46:57)
Wrap up (52:53 )


Links:

Solving for Surge & Beyond
http://solve.rackspace.com/sfo2/06.html

The Art of Decouple Technology by Bill Hertzing
https://community.rackspace.com/products/f/25/t/5123

Flesh vs. Flush
http://theoatmeal.com/comics/flesh_vs_flush
Category
Rackspace
Tags
#hangoutsonair, Hangouts On Air, #hoa
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