Introducing Fanatical Support for AWS

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rackspace
Published
Last week we announced Fanatical Support for Amazon Web Services. 
If you have a question about Rackspace's Fanatical Support for AWS, we'll answer it on our weekly Office Hours Hangout. We're bringing some of the people who helped create this new offering together - live - to chat about the new service offering, and answer any questions you might have.

Episode 119 : Introducing Fanatical Support for AWS

Recorded Live: 10-15-2015

Participants
Hosts:
Alan Bush: @AlanBush – Rackspace Community Manager
Drew Cox: @DrewCoxSA – Rackspace Enterprise Technical Advisor
Guests:
Erik Carlin: @ecarlin - Senior Director, Product
Tom Bressie: Director, Product Marketing

Highlights
What is Fanatical Support for AWS? (2:53)
Why is Rackspace partnering with AWS? (12:24)
Why offer this support now? (19:06)
The future of Fanatical Support (23:08)
What is the scope of the support for AWS? (25:53)
Noteworthy AWS announcements (33:25)
Service levels of Fanatical Support for AWS (35:03)
Service level limitations/clarifications (39:58)
How to get set up (45:42)


http://live.ohpodcast.com/


Links:
Rackspace Fanatical Support for AWS
https://www.rackspace.com/en-us/managed-aws

Fanatical Support for AWS Product Guide
https://manage.rackspace.com/docs/product-guide/
Category
Rackspace
Tags
#hangoutsonair, Hangouts On Air, #hoa
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