UX Research - What It Is And How It Can Help You

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namecheap
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In this masterclass, Helena Andrade is going to teach you the basics of UX research - what is UX research, why UX research is important, how to do UX research and improve customer experience, and a lot more. Understanding your users and their needs leads to them coming back to you and buy your products again and again.

First, you will need to know your clients really well. When you know who your clients are, what problems they are trying to solve and what is the best way you can solve their problems, you should be able to exponentially increase your revenue. UX research consists of several main steps. And after watching this lesson, you will have enough knowledge to start doing your own research.

How to track users on a website? How to analyse user data? How to define the right CTA for the final user? You will learn how to bring your customer to the decision making process.

About Namecheap's Expert Summit 2020
https://www.namecheap.com/guru-guides/summit/edition/2020/
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Namecheap
Tags
ux research, what is ux research, user behavior
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